Everywhere in the world, car owners are required to obtain auto car insurance in New York are not an exception. One requires automobile insurance if they reside in New York City, the nation’s most populous city.
Bankrate examined premiums from Quadrant Information Services, as well as AM Best financial strength scores and customer satisfaction levels from the 2023 J.D. Power U.S. Auto Insurance Study, to determine that Geico, USAA, Progressive, State Farm, and Allstate are among the top car insurance carriers in New York. On average, their annual premiums for full coverage are below the state’s median of $3,139 per year and $1,371 per year for minimum coverage. These companies may also offer a range of extras like exclusive coverage selections and frequent discount opportunities.
These companies might be a good place to start if you’re shopping for car insurance in NY:
| Insurance Company | Bankrate Score | Reputation | Availability | Coverage | Cost | Customer Experience |
| State Farm | 4.4 | 9.6 | 9.7 | 8.9 | 9.2 | 9.4 |
| Geico | 4.3 | 9.8 | 10 | 8.3 | 9.2 | 8.9 |
| Travelers | 4.2 | 8.6 | 9.8 | 9.3 | 8.8 | 8.8 |
| Progressive | 4.2 | 8.0 | 10 | 8.8 | 8.7 | 8.6 |
| Allstate | 3.8 | 9.4 | 10 | 8.8 | 6.5 | 8.5 |
Experiences with customers:
Based on our August 2022 car insurance satisfaction study, which polled nearly 7,000 drivers, we compiled information on how industry studies rated each insurer.
- Ratings and customer reviews from the Better Business Bureau (BBB)
- AM Best financial strength ratings
- J.D. Power consumer studies
Top Car Insurance Providers in New York:
%1 – State Farm:
J.D. Power score: 831/1,000
AM Best financial strength rating: A++
BBB Rating: A+
Known for its low rates, State Farm offers a number of discounts and telematics insurance programs to keep costs down. The average full-coverage policy costs approximately 14% less than the national average. The Steer Clear program helps drivers under 25 save money on their insurance premiums. State Farm’s Drive Safe & Save usage-based program also helps policyholders save money.
Advantages
- A++ rating from AM Best for financial strength
- Student and teen discounts are available
- Excellent reputation for customer service
Disadvantages:
- Reviews of State Farm insurance are mixed
Reputation of State Farm Insurance
The company usually ranks well above average in J.D. Power consumer surveys. In the J.D. Power U.S. Auto Insurance Study 2022, it ranked second for overall customer satisfaction in New York, beating the regional average by nine points. In the J.D. Power U.S. Insurance Shopping Study 2022, State Farm also scored 885 out of 1,000 points, the highest score among large insurers.
Over 19% of respondents had State Farm car insurance policies in August 2022. State Farm received a 4.2-star rating out of 5.0 for overall customer satisfaction.
%2 – Geico:
J.D. Power score: 829/1,000
AM Best financial strength rating: A++
BBB Rating: A+
According to our research, Geico tends to be one of the lowest car insurance companies in the nation. With 14.31% of the market share in 2021, Geico is the second-largest auto insurer after State Farm. They cost about 24% less than the national average for their full-coverage insurance policies, which average $109 per month or $1,308 per year.
As well as offering high coverage limits, the company offers many discounts, such as reduced rates for good students, new car owners, and good drivers.
Advantages:
- The AM Best financial strength rating is A++, and the BBB financial strength rating is A+
- Limits on insurance policies are high
- Most drivers have low car insurance rates
Disadvantages:Â
- Average J.D. Power ratings
- There are fewer local agents than other companies
The reputation of Geico Insurance
A high rating from the Better Business Bureau and a high score in the J.D. Power Auto Insurance Study demonstrate Geico’s commitment to customer service.
16 percent of respondents to the 2022 survey reported having Geico insurance policies. These policyholders rated Geico’s customer satisfaction at 4.1 out of 5.0.
%3 – Travelers:
J.D. Power score: 822/1,000
AM Best financial strength rating: A++
BBB Rating: A
Due to its low rates and prompt response to claims, Travelers has a high standing in the car insurance industry. In addition to its many savings opportunities, Travelers offers an Early Quote discount that reduces your rate if you get a quote from them before your current policy expires.
Advantages:
- Ratings from AM Best and BBB are good
- Discounts are available in many forms
- Coverage for accident forgiveness
Disadvantages:Â
- Low customer rating on the BBB site
Reputation of Travelers Insurance
The regional J.D. Power Auto Insurance Study in New York matched the industry average for overall customer satisfaction in Travelers, despite its high ratings from AM Best and the BBB. According to the J.D. Power Insurance Shopping Study, the company scored 853 out of 1,000 points for customer satisfaction among large insurers.
A small percentage of respondents to our 2022 car insurance survey reported having Travelers policies, but those who did give the company a 4.2-star rating.
%4 – Progressive:
J.D. Power score: 811/1,000
AM Best financial strength rating: A+
BBB Rating: F
The third-largest auto insurance company in the United States is Progressive. Progressive may provide affordable rates to New York drivers with at-fault accidents, recent speeding tickets, and DUIs in their driving history, as it is a good choice for high-risk drivers. Progressive offers accident forgiveness, both large and small. New Progressive policyholders automatically receive small accident forgiveness, which keeps their insurance rates the same if their claim does not exceed $500.
Advantages:
- A+ rating from AM Best for financial strength
- Availability of a wide range of coverage options
- Mobile app with high ratings
Disadvantages:
- Customer service rating is average
The reputation of Progressive Insurance
A J.D. Power consumer study frequently finds Progressive to be below average. According to the J.D. Power Auto Insurance Study, Progressive scored 11 points below the regional average. Also, Progressive earned 859 points out of 1,000 in the J.D. Power Insurance Shopping Study, below average for large insurers.
About 17% of respondents said they had Progressive policies, and they gave the insurer an average customer satisfaction rating of 4.1 out of 5.0.
%5 – Allstate:
J.D. Power score: 810/1,000
AM Best financial strength rating: A+
BBB Rating: A+
In the country, Allstate is the fourth-largest auto insurance provider, according to the NAIC. You can receive credit for up to six months of insurance premium if you’re not satisfied with how the company handles your claim. A points-based rewards program called Allstate Rewards encourages good driving habits by offering gift cards and shopping rewards.
Advantages:Â
- AM Best’s financial strength rating is A+
- Provides a guarantee of satisfaction with claims
- A wide range of insurance coverage options
Disadvantages:
- There is a tendency for prices to be higher than average
- Customer reviews are mixed
The reputation of Allstate Insurance
Consumer studies tend to show Allstate to be below average. In the J.D. Power Auto Insurance Study, the company received the second-lowest score in the state. However, Allstate fared better in the J.D. Power Insurance Shopping Study, scoring 854 out of 1,000, nine points below the industry average.
In our 2022 car insurance survey, about 9% said they had Allstate policies. They generally rated the company 4.1 out of 5.0 stars.