Mediation: Alternate Dispute Resolution (ADR) is still not widely known to society, but is a successful way of settling differences. Agreement is an important aspect of civil action proceedings in both state and civil courts, and is an essential tool for resolving disputes involving civil agencies. The most common types of conflict that result in agreement are those involving contracts, family law matters, and personal injury or employment disagreements. In a survey of US business leaders, many acknowledged the benefits of agreement over other dispute resolution methods for commercial sale conflicts. More specifically, the directors observed in the study believed that negotiation conserves commercial relationships far better than arbitration and that it is superior to arbitration in terms of time and money saved.
An agreement can be a brief, informal discussion or a lengthy, listed conference. It can take place in a neutral location, such as the mediator’s office. Both parties agree to the discussion and no one is obligated to take any particular action or do anything they don’t want to. This differentiates it from arbitration where the arbiter, like a judge, can bring down a ruling that must be followed by both parties.
Principles of Mediation
Every ADR medium has its own introductory principles which are conducive to achieving positive outcomes. Just like other processes, agreement has its own fundamental principles that prove instrumental in resolving conflicts between the concerned parties in a collective fashion. Parties opting for agreement over litigation do so mainly due to these core principles that make this process more effective. Agreement is usually opted for settling family and community related issues, in lieu of seeking justice from Courts.
The agreement process generally follows five introductory principles, which should be strictly followed by both the middleman and the parties to ensure a successful outcome. These introductory principles are as follows:
- It is important for parties to share freely: No one should be forced to intervene, instead it should be up to the parties to decide whether to intervene or go to court. Parties have their voluntary participation in the agreement process. When people know they can leave at any time, they are more likely to cooperate. Instead of being led to an understanding by a third party, they are able to drive the process towards agreement by engaging their own free will and sense of purpose and driving the process toward agreement. If they drive the process, they are more attached to its outcome.
- In the process, confidentiality is important: There must be no disclosure of the middleman’s confidences within the contract unless the middleman is given authorization to do so. This is the case unless someone has a felonious intent or acts that endanger the tone of the contract. For further proceedings (except with both sides’ express authorization).The process of exploring fears and anxieties must be perceived as entirely private for people to feel safe. Information given in the agreement is kept confidential and cannot be used in court proceedings, neither by the intercessors nor by the court to determine why the agreement failed.
- Unprejudiced intercessors: The impartiality and neutrality of the middleman is essential. He/she must only observe procedural matters, not make any judgement, provide advice or advocate a result. It is important that the parties involved accept him/her as someone devoted to reaching a resolution and who ultimately aims at satisfying both sides of the dispute. As such, the mediator must be conscious that his/her character, status and methods can create a sense of favouritism towards one party – which would be detrimental to achieving an agreement. If there are doubts regarding the fairness and objectivity of the mediator, then this role cannot be fulfilled.
- Agreements must be settled to the satisfaction of all parties: People in disagreement are responsible for defining the problem, setting the docket, and deciding the outcome. It is only through an agreement between the parties that the agreement procedure can begin. In similar cases, agreement can only be used to evade the court process and maintain the status quo without both parties intending to resolve the disagreement. A middleman needs to know how to explain the advantages of similar disagreement resolution to the parties, so that they themselves freely agree to be part of similar processes. If the parties express a need for similar, it is important for them to be informed about the option of intervening in the agreement process at any stage. The principle of amenability applies to all stages of the proceedings. Parties and middlemen can withdraw their cases at any time and also transfer them to a judge. In the event that middlemen feel that parties have turned down from the agreement or that they are actually more opposed than they were when the agreement was launched, they can intrude. The introductory principle in the process of agreement is that the agreement procedure shouldn’t harm the parties in any way, but contribute to the resolution of their disagreements. The agreement is only a supplement to the court proceedings, so it cannot prevent a party from exercising their right to access court.
- There is no prejudice to other procedures as a result of the agreement: If the agreement were seen as an enforced procedure or bone that removes someone’s rights, it would restrict creativity and increase the possibility of resistance.
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